SOme Frequently asked questions

What are our COVID SAFETY PRECAUTIONS?

We continue to monitor and follow latest guidelines from local authority and the wider expert community. As such we are actively:

• enhancing cleaning regimes

• following social distancing

• reducing number of persons in store

• working to reduced hours

• providing sanitising stations at customer and staff areas

• use of masks and gloves

• implemented glass screens at serving points

How does our click and collect service work?

Our click and collect service service allows you to make a purchase online and collect from Hope & Co. Simply purchase your item online before 2pm, select the ‘click and collect’ option at checkout then simply pick up same day (subject to opening times). Exceptions can be made by request for purchases made after this time but cannot be guaranteed.

DOEs HOPE & Co. offer an engraving Service?

Yes we do. Simply bring in your jewellery so that we can advise you accordingly. We are pleased to offer complementary standard engraving on wedding bands purchased at Hope & Co. This can be arranged at time of purchase.

How do I take care of my sterling silver jewellery?

Sterling silver is a precious metal and may from time to time require cleaning. With proper care, your silver can retain its lustre and character for many years to come. Every piece of sterling silver jewellery sold at Hope & Co is accompanied with care instructions.